When Lauren Fairbanks and Alex Mouravskiy decided to expand their growing phone and computer repair business to South Florida, they found the ideal home for their third Digital Remedy Repair shop in Downtown Hollywood.
Fairbanks and Mouravskiy started Digital Remedy Repair a little over two years ago in Monroe, LA, Fairbanks’ hometown, where the successful venture led to a second shop a year later in downtown Charleston, SC.
“We knew we wanted to move to South Florida,” Fairbanks said. “We visited Hollywood and really liked the area and thought it would be a good fit.”
The response to Digital Remedy Repair, which recently opened in the Radius building at 1896 Polk Street, has been extremely positive.
“Traffic has been steady,” Fairbanks said. “People seem to be really happy that there’s a phone and computer repair shop in Downtown Hollywood.”
Customers are also pleased with the range of digital devices that Digital Remedy Repair services, as well as the company’s emphasis on repairs done right, with a fast turnaround and at the lowest prices around.
Digital Remedy Repair services just about any digital device there is, including iPhones, laptops, computers, Android mobile phones and tablets, iPads and iPods.
“Any type of tech device, we’ll take a look at it,” Fairbanks said.
Digital Remedy Repair’s “digital promise” of the highest standards of customer service includes free diagnostics and repair quotes before any work is started, high-quality parts and workmanship, and a six-month warranty on parts and labor.
Digital Remedy Repair’s number one goal is to make sure every repair is fast, thorough and affordable. Most iPhone repairs are completed in 15 minutes, with same-day service for most laptop repairs. And as part of its best-deal guarantee, Digital Remedy Repair will beat any local competitor’s price by $5.
Digital Remedy Repair’s knowledgeable and well-trained staff are a good source of advice, not just about digital devices but about anything tech-related, including apps.
“We seek out technicians that have an interest in device repair and software and hardware issues, and we formalize their training,” Fairbanks said. “They’re really gurus when it comes to technology overall.”
Digital Remedy Repair is also a mobile accessory boutique featuring an extensive array of cool, quirky, unique and useful mobile accessories, including phone cases, headphones, portable chargers and $20 tempered-glass smartphone screen protectors.
Fairbanks said the historic downtown arts, music and entertainment district has been a “great fit” for Digital Remedy Repair’s newest store, citing revitalization plans and new residential and commercial development.
“It’s been fantastic,” Fairbanks said. “There seems to be a really strong community here, and there are a lot of great events, restaurants and things to do in Downtown Hollywood and on Hollywood Beach.”
Digital Remedy Repair is open from 10 a.m. to 7 p.m. Monday through Friday and 10 a.m. to 4 p.m. Saturday. For more information, call 954-947-1514, or visit www.digitalremedyrepair.com.